Due to the current restrictions, our store will be closed to the public until further notice.
During this time we will remain open for click & collect (parking at the side of the shop) AND we're offering FREE delivery to local areas! Please contact us with any questions.

Web Site Terms and Conditions

This The Gas Showroom website is made available for the benefit of our customers and visitors to help them make more efficient transactions and to provide information about our products and services.

1. About this website

This website is owned and operated by The Gas Showroom Pty Limited (hereinafter referred to as The Gas Showroom)

ABN 381 559 068 64 (The Gas Showroom) and includes all web pages under or forming part of the domain name and any other The Gas Showroom-branded web pages.

Your use of the services, information, text, graphics, materials and other content on any part of The Gas Showroom Website (‘Material on this Website’) is governed by these Terms of Conditions and the associated Privacy Policy. By using this website you agree to be bound by these Terms of Conditions.

In addition to the Terms of Conditions contained in this document, other terms of use or conditions may apply to your use of this The Gas Showroom Website, parts of this Website, or to products and services offered via this Website. You will be bound by these additional terms, as applicable.

2. Privacy

Your privacy and security is very important to The Gas Showroom. Certain data items are collected and used by The Gas Showroom Website in order to provide insurance quotations and other online services. The Gas Showroom Website will record and track the use you make of this website. The use of this data is subject to our Privacy Policy. Please read our Privacy Policy in full.

3. Terms of Use

By using this website you agree to the terms of use set out within the website herein. This includes our legal disclaimer, privacy policy and other terms and conditions contained within the website. A copy of these terms is displayed on The Gas Showroom website at all times and by using the website you accept these terms as they apply. This disclaimer is not altered by or limited by other terms and conditions on this website. If you do not agree with the terms and conditions contained on this website do not use the website. Use of this website constitutes your agreement with the terms and conditions contained herein.

4. Liability arising from the use of The Gas Showroom Website

4a.The Gas Showroom is not liable or responsible for damages arising from your use of this website, including such as may arise from transmission of your information to us via our website or our communication of information to you, at your request over the internet.
4b. The Gas Showroom, its directors, affiliates, officers, employees, authorised representatives, agents, contractors, successors and assigns do not accept any liability for:
i) Any purchase decisions made on the basis of this information. This website does not constitute financial advice and should not be taken as such. We urge you to obtain professional advice before proceeding with any insurance purchase.
ii) Any damages or losses whatsoever, arising out of, or in any way related to, the use of this site and any other site linked to this site. The limitation on liability referred to in the abovementioned clause applies to direct, indirect, consequential, special, punitive or other damages that you or others may suffer, as well as damages for loss of profit, business interruption or the loss of data or information.

5. Website information accuracy

The information within this website is provided for the benefit of customers and visitors and The Gas Showroom endeavours to provide the best possible information for its clients, but the information contained within the website is accurate at the time of publishing and may not continue to remain accurate with the passage of time. No warranty of any kind is given except as may be required under statute. The Gas Showroom do not warrant the accuracy, completeness or adequacy of information contained in this website and disclaims liability for any errors or omissions.

6. Links provided on this Website

Links to other websites are provided for your convenience and The Gas Showroom is not responsible for the information contained on those websites. The provision of a link to another website does not constitute an endorsement or approval of that website, or any products or services offered on that website, and The Gas Showroom will not accept any liability for the use of those links to connect to websites that are not under our control.

7. Intellectual Property Rights

7a.Logos, trademarks, phrases and graphics used in the website, or linked to by the website, may be trademarks or the intellectual property of The Gas Showroom or third parties. The display of these items on this website does not imply that any third party has been granted the use of that intellectual property and all content of the website is protected by copyright law. Website visitors may use the content of the website for their own purposes but not republish or distribute that content for any other purposes.

7b.The Gas Showroom holds the copyright to this website. The Gas Showroom grants you a limited licence to download this website for personal use only. You are not permitted to reproduce or alter this website, or any copy of it, for any other purpose without the prior expressed written consent of The Gas Showroom.

8. Modifications

The Gas Showroom reserves the right to make changes, modifications, additions, deletions and corrections to the website, at any time and without notice.


The Gas Showroom Dispute Facility

If you are not completely satisfied with the services provided by The Gas Showroom, please contact Kylie on (02) 9412 3933 who will be happy to assist with any concerns you may have.

Our Privacy Policy

We are covered by the Federal Privacy Act and its National Privacy Principles (NPPs), which set out standards for the collection, use, disclosure and handling of personal information.

Personal information is essentially information or an opinion about a living individual whose identity is apparent or can reasonably be ascertained from the information or opinion (e.g. a name and address).

Our Privacy Policy applies to any personal information we collect from this website. It does not apply to our employee records.

How and why we collect personal information

We collect personal information either directly from the relevant individuals or indirectly from third parties.

We collect personal information to be able to provide our various services. These include, sales and supply of gas heaters; fireplaces, barbeques; , central heating, pool heating, gas hot water systems and other products and services that are added over time.

We also use it to help to develop and identify products and services that may interest clients, conduct market or customer satisfaction research, develop, establish and administer alliances and other arrangements with other organisations in relation to the promotion, administration and use of our respective products and services. For more information on our services please contact us.

How we use and disclose personal information

We do not use or disclose personal information for any purpose that is unrelated to our services and that you would not reasonably expect (except with your consent).

We have a duty to maintain the confidentiality of our clients’ affairs, including personal information. Our duty of confidentiality applies except where disclosure of your personal information is with your consent or compelled by law.

We usually disclose personal information to third parties who assist us or are involved in the provision of our services. For example, in arranging and managing your insurance needs we may provide information to insurers, reinsurers, other insurance intermediaries, insurance reference bureaus, our advisers such as loss adjusters, lawyers and accountants, and others involved in the claims handling process. We also provide it to purchasers of our business and related companies. We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use or disclose it.

If the required personal information is not provided, we or any involved third parties may not be able to provide appropriate services.

What we expect of you and third parties we deal with

When you provide us with personal information about other individuals, we rely on you to have made them aware that you will or may provide their information to us, the purposes we use it for, the types of third parties we disclose it to and how they can access it (as described in this document). If it is sensitive information we rely on you to have obtained their consent to the above.

If you have not done either of these things, you must tell us before you provide the relevant information. If we give you personal information, you and your representatives must only use it for the purposes we agreed to. Where relevant, you must meet the requirements of the National Privacy Principles set out in the Privacy Act 1988, when collecting, using, disclosing and handling personal information on our behalf.

You must also ensure that your agents, employees and contractors meet the above requirements.

Security of your personal information

We endeavour to protect any personal information that we hold from misuse and loss, and to protect it from unauthorised access, modification and disclosure.

For example – We maintain physical security over our paper and electronic data stores and premises, such as locks and security systems. We also maintain computer and network security; for example, we use firewalls (security measures for the Internet) and other security systems such as user identifiers and passwords to control access to computer systems.

Transfer of information overseas

We may transfer your personal information overseas where it is necessary to provide our service. For example, we sometimes use the internet to collect and process information. In addition, somesuppliers are based overseas and we need to provide your personal information to them to arrange delivery of your product(s). In most cases, we only do this with your consent.

Opting out

If we send you any information about services or products, or you do not want us to disclose your personal information to any other organisation (including related bodies corporate, installation contractors, suppliers, delivery drivers, Australia Post) you can opt out by confirming in writing, email or phone.

Collection of information via web site activity

For statistical purposes we collect information on web site activity (such as the number of users who visit the web site, the date and time of visits, the number of pages viewed, navigation patterns, what country and systems users have used to access the site and, when entering our web site from another web site, the address of that web site) through the use of ‘cookies’. This information on its own does not identify an individual but it does provide us with statistics that we can use to analyse and improve our web sites.

Online security

We are committed to keeping secure the personal information you provide to us. We take all reasonable precautions to protect the personal information we hold about you from misuse and loss and from unauthorised access, modification or disclosure.

We have a range of practices and policies in place to provide a robust security environment. We ensure the ongoing adequacy of these measures by regularly reviewing them.

Our online security measures include, but are not limited to:

  • Encrypting data sent from your computer to our systems during internet transactions and customer access codes transmitted across networks.
  • Employing firewalls, intrusion detection systems and virus scanning tools to protect against unauthorised persons and viruses from entering our systems.
  • 256-bit SSL encryption is used.


A ‘cookie’ is a packet of information that allows the server (the computer that houses the web site) to identify and interact more effectively with your computer.
When you use one of our web sites, we send you a cookie that gives you a unique identification number. A different identification number is sent each time you use our web sites. Cookies do not identify individual users, although they do identify a user’s browser type and your Internet Service Provider (ISP).

You can configure your browser to accept all cookies, reject all cookies, or to notify you when a cookie is sent. Please refer to your browser instructions or help screens to learn more about these functions. If you reject all cookies, you may not be able to use our web sites.

How to contact us

If you wish to gain access to your personal information, or you want us to correct or update it, or you have a complaint about a breach of your privacy, or any other query relating to our Privacy Policy, contact our Privacy Officer during business hours on:

If you have any problems or complaints we will respond to your query or complaint as soon as possible and will try to resolve any complaint within 14 working days. If this is not possible, we will contact you within that time to let you know how long we estimate that it will take to resolve your complaint. Any unresolved complaints should be referred to the Privacy Commissioner.

© Copyright The Gas Showroom Pty Ltd